HelpSpace Customer Service Tool

Improve customer satisfaction, organize your customer support work, and save time with HelpSpace.

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HelpSpace is a customer service tool. It helps companies by making their customer support solutions and tasks more effective.

You can also automate your customer service with HelpSpace. And their customer service tool offers many features. Some of the main components are team inboxes, self-service sites, inbound channels, and many more.

First, you can quickly respond to customer questions through a unified inbox. It will allow you to find all email addresses rapidly and conveniently.

All you need is HelpSpace.

Hey, Business owner. I am Mijanur Rahman. Here, I will discuss HelpSpace – the best customer service tool for growing a business. You can also read Best AI Content Generator Tools: Lifetime deals

What Is HelpSpace?

HelpSpace is a web-based help desk software. It comes with a team inbox, multiple inbound channels, and flexible self-service sites. Customers want to get replies as fast as possible if they inquire about something.

You and your team need to keep track of these works. Who wants what and who is doing what, these type of tasks needs an insane amount of communication among your team. HelpSpace will help you and make these types of works easy for you.

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HelpSpace is an affordable and practical solution for small organizations’ customer support. Above all, this software is suitable for startups and new businesses to support their customers’ daily support requests. You can set up a quick and easy help desk software for your business in only a few minutes. The central fact of using HelpSpace is

  • First, it will give you a lot of benefits at a small price.
  • Second, it is straightforward to use.
  • You can cooperate with your customers efficiently, and your customers will appreciate this.

Main Features Of HelpSpace

HelpSpace will give you access to everything you need to start a customer support system with limited time and resources. It will save you time by creating a fully searchable knowledge base in a few clicks.

 HelpSpace will allow you to host blog and documentation sites. And if you have product updates or technical documentation, it will enable you to have a separate website. In addition, not only documentation, but you will also get a customizable contact form/widget.

  And this from/widget work as a pretty fantastic ticketing system. It will help you to get in touch with your customers. Getting in touch with customers will help you build a strong relationship with customers. And it will organize your email lists.

  So, you won’t get lost in emails because of HelpSpace.It offers you a pretty straightforward setup. And their customer support is good. Also, their documentation is complete if you get stuck. Above all, the best part is all of this works together and embeds into your site.

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  HelpSpace is very simple to customize and embed. And you can also customize it with the help of the JavaScript API. In addition, It’s very flexible. So, it will allow you to embed your ‘contact us’ widget as a large popup modal or as a smaller widget.

Cons of HelpSpace

As an early product, HelpSpcae is missing some features. The lack of some advanced features is the only drawback. And we hope that HelpSpace will solve this soon.

 Pricing Of helpSpace

AppSumo offers a one-year deal for HelpSpace.

Price $99.00/year: Offers

  • 2 Users.
  • Two Email Channels.
  • 2 Knowledge Bases (Docs).
  • Magnificent Styles & Various Customization For The Knowledge Bases.
  • Custom Domain For Each Knowledge Base.
  • Reports.
  • Web Widget.
  • Zapier Integration.
  • Rules & Automation.
  • High-Performance & User-Friendly Helpdesk Web App.

 

HelpSpace monthly pricing

1. Starter

Price $25 /month

Perfect fit for early-stage startups and founders with a tight budget.

  • 2 Users Inclusive
  • 2 Email Channels
  • 1 Docs Site

 

2. Team

Price $49 /month

Perfect fit for small teams and organizations with multiple products.

  • 4 Users Inclusive
  • 4 Email Channels
  • 2 Docs Sites 

 

3. Advanced

Price $69 /month

Perfect fit if you need multiple docs sites and email channels.

  • 6 Users Inclusive
  • 6 Email Channels
  • 3 Docs Sites

 

4. Business

Price $99 /month

Perfect fit for bigger businesses with 7+ users and an extensive product portfolio.

  • 10 Users Inclusive
  • 10 Email Channels
  • 5 Docs Sites

How To Get an Extra $10 Discount For New Users?

Follow this instruction if you want to get an extra 10% OFF HelpSpace life time deal. Lifetime deal on AppSumo-

  • Click here to visit the “ HelpSpace lifetime On AppSumo” page.
  • Wait for a few seconds; till the discount popup appear.
  • Enter your Email to get exclusive deals.
  • Continue with the same email id.
  • Get a $10 discount at the end.
  • Discount valid for new users only. 

Let's Finish

I believe that you enjoyed this article about HelpSpace customer service tool. Indeed, HelpSpace is a customer support system with limited time and resources.

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Conclusion: HelpSpace is easier to embed. And it offers great customization to fit into any app. In addition, it is also much more affordable. The best thing is it has a pricing tier tailored for individual founders. So, you won’t be paying for extra bloat and features you don’t need. HelpSpace main focuses on ticketing and knowledge base. And HelpSpace does that well. You can also read Best AI Content Generator Tools: Lifetime deals

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